Frequently Asked Questions

If you are unable to display the caller’s number, follow these steps:

• Absence of Caller Number Display: Please ensure that your line has caller identification service available from your landline operator or internet access provider.
• Number masked by caller: It is possible that the caller chose to mask their number. In this case, the display of the number will not be possible.

If you are unable to use the answering machine of your phone, follow these steps:

• Disable voicemail: If you want to use your phone’s built-in answering machine, you’ll need to disable the voicemail service provided by your phone carrier.
• Adjust the Number of Rings: Reduce the number of rings before the answering machine goes off, so that your phone’s built-in answering machine goes off before your carrier’s voicemail.
• Changing Answering Mode: If your phone is currently in simple answering mode, set the answering-recording mode to guarantee message recording. The detailed instructions for this procedure are in your phone’s user manual .
• Responder Memory Management: In case of full memory, free up space by deleting messages that you no longer need to keep.

The use of call filtering allows you to listen to the caller by leaving a message. You can unscrew the combine to talk to him before he hangs up.You can disable filtering to no longer hear messages during recording.To enable or disable call filtering, access the REP ADJUSTMENT menu of your combine.